Skills & Competencies for Annuities Supervisor (New Business)

Annuities Supervisor (New Business) job profile

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JOB SUMMARY for Annuities Supervisor (New Business)

Supervises a group of Annuities Representatives responsible for handling the needs of new applicants.

JOB RESPONSIBILITIES for Annuities Supervisor (New Business)

Ensures compliance with all regulations and keeps abreast of any changes to laws and regulations which pertain to annuities applications. Responsible for handling the more complicated client service issues such as contract exceptions or complaints referred by staff. May be responsible for developing or improving annuities application processes in order to facilitate the acquisition of new business.

Annuities Supervisor (New Business) SALARY RANGE

BASE 50%
$70,420
TOTAL 50%
$74,891
Job Level
M01
Job Code
FA06000586
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

Annuities Supervisor (New Business) Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Annuities Supervisor (New Business) skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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5 hard skills or competencies (industry competencies) for Annuities Supervisor (New Business)

1 Industry Competency – Insurance Industry
Proficiency Level -2
Skill definition-Applying knowledge of the insurance industry to provide risk management services and protection to various individuals from financial loss.
Level 1 Behaviors
(General Familiarity)
Explains the policy conditions of various insurance contracts and products.
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Level 2 Behaviors
(Light Experience)
Provides prompt responses to clients’ insurance-related questions and concerns.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes claim applications to determine coverage eligibility and rates.
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Level 4 Behaviors
(Extensive Experience)
Monitors market trends in insurance services to deliver improved business impacts.
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Level 5 Behaviors
(Mastery)
Establishes and enforces standards for handling claims to maximize insurance workflow efficiency.
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2 Industry Competency – Insurance Legal and Regulatory Environment
Proficiency Level -2
Skill definition-Creating, executing, and adhering to state and federal laws governing insurance operations to ensure financial security and consumer protection.
Level 1 Behaviors
(General Familiarity)
Discusses the importance of insurance regulations in protecting clients' financial security and assets.
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Level 2 Behaviors
(Light Experience)
Gathers and interprets policy contracts to understand insurance legal and regulatory standards.
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Level 3 Behaviors
(Moderate Experience)
Maintains financial and market regulation to validate insurance's accounting methods and procedures.
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Level 4 Behaviors
(Extensive Experience)
Sets guidelines to promote fairness and transparency in financial markets in providing insurance products.
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Level 5 Behaviors
(Mastery)
Develops compliance and risk management standards to manage overall insurance legal and regulatory environment.
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3 Annuities Supervisor (New Business) - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Annuities Supervisor (New Business)
Proficiency Level - 4
5 Competency for - Annuities Supervisor (New Business)
Proficiency Level - 5

3 general skills or competencies (Job family competencies) for Annuities Supervisor (New Business)

1 Job Family Competencies – Customer Interaction
Proficiency Level -2
Skill definition-Fostering relationships and positive communication with customers to identify their demands to gain a competitive market advantage.
Level 1 Behaviors
(General Familiarity)
Discusses the lifecycle of end-to-end customer interaction from prospect to fulfillment.
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Level 2 Behaviors
(Light Experience)
Follows up on the delivery of customer interactions to ensure continued satisfaction.
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Level 3 Behaviors
(Moderate Experience)
Implements changes to customer interaction processes to enhance our services and products.
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Level 4 Behaviors
(Extensive Experience)
Facilitates positive communication with customers to increase their retention and advocacy.
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Level 5 Behaviors
(Mastery)
Establishes quality standards governing customer interactions to drive customer touchpoints.
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2 Job Family Competencies – Market Development
Proficiency Level -2
Skill definition-Identifying and developing new market segments for current products to increase revenue margins and support long-term company growth.
Level 1 Behaviors
(General Familiarity)
Explains the role of market research in the market development process.
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Level 2 Behaviors
(Light Experience)
Gathers competitive market data to support the development of marketing development plans.
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Level 3 Behaviors
(Moderate Experience)
Utilizes industry-specific tools to manage our market development strategy effectively.
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Level 4 Behaviors
(Extensive Experience)
Establishes strategies for promoting products across different markets to increase business revenue.
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Level 5 Behaviors
(Mastery)
Designs new market segments for current products to maximize our revenue margins.
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3 Annuities Supervisor (New Business) - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Annuities Supervisor (New Business)
Proficiency Level - 4
5 Competency for - Annuities Supervisor (New Business)
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Annuities Supervisor (New Business)

1 Core Competencies – Business Performance Management
Proficiency Level -2
Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Lists the key elements of a strategic business performance management system.
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Level 2 Behaviors
(Light Experience)
Keeps a clear idea of work responsibilities and the standards of work expected of own business unit.
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Level 3 Behaviors
(Moderate Experience)
Handles past performance review, business practices evaluation, and potential solutions research.
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Level 4 Behaviors
(Extensive Experience)
Monitors a business performance system to manage all financial processes.
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Level 5 Behaviors
(Mastery)
Measures the efficiency and success of initiatives by monitoring reports, analytics, and KPIs.
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2 Core Competencies – Planning and Organizing
Proficiency Level -2
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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3 Annuities Supervisor (New Business) - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Annuities Supervisor (New Business)
Proficiency Level - 4
5 Competency for - Annuities Supervisor (New Business)
Proficiency Level - 5

Summary of Annuities Supervisor (New Business) skills and competencies

There are 5 hard skills for Annuities Supervisor (New Business), Insurance Industry, Insurance Legal and Regulatory Environment, Insurance Products, etc.
3 general skills for Annuities Supervisor (New Business), Customer Interaction, Market Development, Relationship Marketing.
10 soft skills for Annuities Supervisor (New Business), Business Performance Management, Planning and Organizing, Coordination, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Annuities Supervisor (New Business), he or she needs to be proficient in Business Performance Management, be proficient in Planning and Organizing, and be proficient in Coordination.

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